Thank you for your purchase. Please enjoy your BBB products. However, if you are not completely satisfied with your purchase for a legitimate reason, you may reach out via email BlackBirdBeauty1@gmail.com to rectify the situation. Please see below for more information on our return policy.
RETURNS All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS To return an item, please email customer service at blackbirdbeauty1@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
_________
Attn: Returns
RMA #
__________
__________, __________
Return shipping charges will be paid or reimbursed by us.
REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS The following items cannot be returned or exchanged:
● Faux-Mink Lash Extension Strips
● Lash Glue
● Foaming Cleanser
● Covered/uncovered Lash Wand
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS If you have any questions concerning our return policy, please contact us at:
(856)823-9338
blackbirdbeauty1@gmail.com
Last updated Sept 2026
