CUSTOMER SERVICE

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

When applied and removed properly by a professional, eyelash extensions should not damage your natural lashes. It is crucial to avoid pulling or tugging at the extensions, as this can cause your natural lashes to fall out prematurely. At BlackBird Beauties, our certified lash technicians are trained to apply and remove extensions safely, ensuring the health and integrity of your natural lashes. We prioritize the safe/proper care and maintenance of your lashes to enhance your natural beauty without causing any harm.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Yes, lash strips can be worn with makeup. Apply your eye makeup before applying the lash strips. You can also add a bit of eyeliner to blend the lash band with your natural lash line for a seamless look.

Lash strips are typically designed for single-day use, but with proper care, they can be reused several times. Make sure to remove and clean them properly after each use to extend their lifespan.

Eyelash extensions typically last between 4 to 6 weeks, depending on your natural lash growth cycle and how well you take care of them. Touch-ups are recommended every 2 to 3 weeks to maintain a full look.

Yes, when applied by a trained and experienced professional, eyelash extensions are safe. It is important to ensure that high-quality products and adhesives are used to avoid any adverse reactions.

To extend the life of your eyelash extensions, avoid getting them wet for the first 24-48 hours. Refrain from using oil-based makeup and skincare products around your eyes. Gently WASH DAILY! and avoid rubbing or pulling on them.