CUSTOMER SERVICE

Our FAQ section provides quick answers to common questions about BlackBird Beauty, making your experience smoother and more enjoyable by giving you the information you need right away.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

When applied and removed properly by a professional, eyelash extensions should not damage your natural lashes. It is crucial to avoid pulling or tugging at the extensions, as this can cause your natural lashes to fall out prematurely. At BlackBird Beauties, our certified lash technicians are trained to apply and remove extensions safely, ensuring the health and integrity of your natural lashes. We prioritize the safe/proper care and maintenance of your lashes to enhance your natural beauty without causing any harm.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Absolutely! You can wear lash strips with makeup. Apply your eye makeup first, then add the lash strips. A touch of eyeliner helps blend the lash band with your natural lash line for a seamless look.

Lash strips are typically designed for single-day use, but with proper care, you can reuse them several times. Just make sure to remove and clean them properly after each use to extend their lifespan.

Eyelash extensions typically last between 4 to 6 weeks, depending on your natural lash growth and how well you care for them. For the best results, we recommend getting touch-ups every 2 to 3 weeks to keep them looking full and fabulous.

Yes, eyelash extensions are safe when applied by a trained professional. At BlackBird Beauty, we use high-quality products and adhesives to ensure you avoid any adverse reactions.

To extend the life of your eyelash extensions, avoid getting them wet for the first 24-48 hours. Refrain from using oil-based makeup and skincare products around your eyes. Gently WASH DAILY! and avoid rubbing or pulling on them.